Delivery

    Delivery

    How much does delivery cost and how long does it take?

    Delivery is free within the UK.

    You can pay via your credit card (our default payment system) or your PayPal account (press the PayPal button when you reach the checkout), whichever you prefer.

    How long does it take?

    If you place your order before midday (Monday - Friday), orders will normally be delivered:

    • Within 2 working days (Start, Classic, Sport, Scooter and Pro) if you live on the UK mainland.  
    • Spares are sometimes shipped by Royal Mail 1st class post.
    All our courier deliveries are tracked.

    If you need further information please contact us for assistance 01865 392 439

     

    Returns

    We pride ourselves on our customer service!

    Should your ATK arrive damaged or missing a part then please contact us immediately on 01865 392 439 (9am to 5pm Monday to Friday) and we will arrange to deliver the parts required as quickly as possible. If necessary we will supply a replacement kart and at the same time will collect the damaged kart, all at no additional cost to you.

    If you change your mind you can return your ATK within 14 days (at your cost - typically £15) by contacting us on 01865 392 439 (9am to 5pm Monday to Friday).  It needs to be in pristine condition and unused. You should contact us first so that we can give you return delivery instructions. It should be returned unassembled in the original box and packed securely to avoid damage in transit.  Once it has arrived back to us in good condition we will credit your account.

    This in no way affects your statutory consumer rights